Pricing Model

Service Packages

Basic Package	Extended	Premium	Enterprise	Enterprise Hybrid
250 Content Hours Included	750 Content Hours Included	1500 Content Hours Included	*Call	*Call
Basic Support	Basic Support	Silver Support	Gold Support	Gold Support
	Basic Consulting	Silver Consulting	Gold Consulting	Gold Consulting

Support Packages

Basic	Silver	Gold
E-mail	E-mail	E-mail
Phone	Phone	Phone
Eastern business hours	Eastern business hours	24×7
1 business day response	4 hr response	1 hr response
		Bug escalation

Consulting Incidents

	Basic	Silver	Gold
Formats
Deliveries
Ingestion
Notifications
Profiles	*Call
Post-production	*Call
Monitoring	*Call
Reporting	*Call
Workflow Integrity Check	*Call	*Call	*Call
OnSite	*Call	*Call	*Call